Responsible Gaming at Bingo.com
At Bingo.com, we are committed to providing an enjoyable and safe gaming experience for all our players. We recognise the importance of responsible gaming and strive to prevent any problematic gambling behaviour. Our goal is to ensure that gaming remains a form of entertainment and does not negatively impact your life.
Playing Responsibly
We encourage all players to follow these guidelines to maintain a healthy approach to gaming:
- Play for entertainment purposes only, not as a way to make money.
- Avoid chasing losses; accept that losing is part of the game.
- Set personal limits on time and money spent gambling.
- Ensure gambling does not interfere with your daily responsibilities.
- Only gamble with money you can afford to lose.
- Take regular breaks to maintain control over your gaming habits.
Recognising Problematic Gambling
If you find yourself answering “yes” to most of the following questions, it may be time to take action to prevent gambling from adversely affecting your life:
- Does gambling affect your work or studies?
- Has gambling caused arguments with family or friends?
- Do you often try to win back losses by gambling more?
- Have you borrowed money to gamble?
- Do you see gambling as a source of income?
- Do you find it difficult to limit your gambling?
Support and Help
If you are concerned about your gambling behaviour, there are reputable organisations that offer support and assistance:
- Gamblers Anonymous
- Gambling Therapy
- GamCare
These organisations provide confidential help and resources to those struggling with gambling problems.
Self-Exclusion and Safety Tools
To help you manage your gaming activity, Bingo.com offers self-exclusion options. You can request to exclude yourself from your gaming account for a minimum period of six months. During this time, your account will be locked, and you will not receive any promotional materials.
We also provide a 7-day cooling-off period if you need a shorter break. Our experienced Customer Support team is available at any time to assist you with these requests.
We recommend that you also contact other gambling sites where you have accounts to request self-exclusion there as well, ensuring a comprehensive break from gambling.
Age Restrictions
Players must be at least 18 years old to gamble at Bingo.com, in accordance with legal gambling age requirements in most jurisdictions. It is your responsibility to be aware of and comply with the age restrictions applicable in your location.
We take measures to prevent underage gambling and advise parents and guardians to take the following precautions:
- Password protect all devices such as computers, mobiles, and tablets.
- Do not leave devices unattended when logged into your gaming account.
- Keep all account details and payment information inaccessible to children.
- Do not save passwords on devices; instead, write them down and store them securely out of reach.
- Consider installing filtering software (for example, Net Nanny) to block access to inappropriate sites.
Contact Us
If you need assistance or have concerns about responsible gaming, please contact our Customer Support team. We are here to help you maintain a safe and enjoyable gaming experience.